Privacy Policy
Introduction
This website is provided by Runom GmbH (hereinafter “we”, “us”, or “our”). You can find more details about us in the legal notice.
In this section, we would like to provide you with information on how we process your personal data when you use our website. Personal data refers to any information about a personthat can directly or indirectly identify them. This includes details such as names, contact information, (online) identification data, online identifiers, or other specific characteristics of that person. The legal basis for processing your personal data, unless stated otherwise in the following sections, arises from the need to provide you with the requested functionalities of the website (Art. 6(1)(b) of the General Data Protection Regulation).
This privacy policy applies to your visits to our website, the use of our solutions, and the utilization of other services. Please note that this privacy policy may be supplemented or replaced from time to time by additional privacy policies or terms that will be provided to you.
Collection and Use of Personal Data
The personal information we collect varies depending on your relationship with us and the services we offer. Here is an overview of the information we may collect from you:
Name and Contact Information: This includes your first and last name, email address, postal address, and telephone number.
Professional Information: We may collect details such as your job title, employment history, and educational background.
Access Data: To ensure secure access and authentication, we collect passwords and other security-related information.
Financial Information: For payment processing, we may collect your bank account details, credit card numbers, and debit card information.
Usage Information: This includes behavioral data on how you interact with our services (which features you use most frequently, information about products or services you wish to order, your preferences, interests, and wishlist items).
Information about Computers, Devices, and Connections: We collect data such as your IP address, browser type and version, and your location to enhance your experience with our services.
Audio and Visual Information: If you participate in our events or leave us a message, we may capture your voice and image through photos, videos, or audio recordings.
All other information shared via our websites, apps, and other products and services.
Rest assured that we treat your personal data with care and in accordance with applicable data protection regulations. Failure to provide your personal data may lead to certain disadvantages, such as being unable to access certain products and services. However, unless expressly stated otherwise, not providing your personal data does not have legal consequences for you.
Transfer of Your Personal Data
Your information, including personal data, is processed at the company’s operational offices and at other locations where the processing parties are situated. This means that such information may be transferred and stored on computers located outside your state, province, country, or any other governmental jurisdiction where data protection laws differ from those in your jurisdiction.
By agreeing to this privacy policy and providing such information, you consent to the transfer of your data.
The company will take all appropriate measures to ensure that your data is handled securely and in accordance with this privacy policy. No transfer of your personal data will take place to an organization or country unless appropriate controls, including security measures for your data, are in place.
Disclosure of Your Personal Data
Under certain circumstances, we may share your personal data with other entities or individuals outside our organization. Such disclosure is carried out in accordance with applicable data protection laws and regulations. Examples of situations in which such disclosure may occur include:
If required by law: We may disclose your personal data if required by law.
In response to legal requests: We may share your personal data in response to valid requests from public authorities, government agencies, or courts.
To protect our rights or property: We may disclose your personal data if we deem it necessary to protect our rights, property, or safety, as well as the rights, property, or safety of our users or others.
In the context of a business transaction: If we are involved in a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. In such cases, we will notify you prior to the transfer of your personal data and its subjection to another privacy policy.
Retention of Your Personal Data
Your personal data will be processed for as long as necessary to fulfill our obligations and achieve the specific purposes for which it was collected. This processing is carried out in accordance with our data retention policy and applicable data protection laws.
We will retain your personal data as long as the purpose for which it was collected remains valid, unless a specific retention period is stated in this privacy policy. When the purpose of processing is no longer applicable, we will take all reasonable steps to delete your personal information from our systems and records or, alternatively, to appropriately anonymize the data to ensure that your identity is no longer identifiable. This approach ensures that your data is handled responsibly and in compliance with data protection provisions.
Deletion of Your Personal Data
You have the right to request the deletion of the personal data we have collected about you, and we are here to assist you with this process. You may contact us to request access to the personal information you have provided, as well as to request its correction or deletion.
However, please note that certain information must be retained if we have a legal obligation or a legitimate basis for doing so. Rest assured that we handle your data responsibly and in accordance with applicable laws and regulations.
Data Protection Rights
We value your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including European data protection regulations. As our valued user, you have specific rights regarding the processing of your personal data. These rights, outlined below, give you greater control over your personal information:
Right of Access: You have the right to know what personal data we process about you.
Right to Rectification: If your data is inaccurate or incomplete, you can request corrections.
Right to Deletion: You may request the deletion of your personal information, subject to legal requirements.
Right to Data Portability: You can request the transfer of certain data to you or to another controller.
Right to Restriction: In certain cases, you may ask us to restrict the processing of your data.
Right to Object: You have the right to object to the processing of your data based on legitimate interests.
Right to Withdraw Consent: You can withdraw your consent at any time without affecting prior processing.
Right to File a Complaint: You have the right to file a complaint with a supervisory authority if you are dissatisfied with the collection or processing of your personal data.
Your privacy is important to us, and we are here to help you exercise these rights. Please contact us if you have any questions.
Privacy for Children
Our service is not intended for use by persons under the age of 13, and we do not knowingly collect personal data from individuals in this age group. If you are a parent or guardian and become aware that your child under 13 has provided us with personal data, please contact us immediately. If we discover that we have inadvertently collected personal data from someone under 13 without appropriate parental consent, we will take immediate steps to remove that information from our servers.
Use of Cookies
We use cookies to optimize our websites and to analyze website traffic. Where we have previously obtained your informed consent, we may also occasionally use third‑party cookies, in particular social media plug‑ins, to enable you to immediately share ideas and information about us, as well as for our own marketing purposes.
Cookies or similar technologies (collectively referred to as “cookies”) are small text files or pixels that may be stored on your computer or mobile device. Cookies may be necessary to facilitate navigation on websites and to improve user friendliness. Cookies may also collect information to analyze personal browsing behavior.
We may use cookies that fall into one of the following four categories. The cookie banner on our website helps you manage your preferences for non‑mandatory cookie categories. The banner also provides an overview of all cookies used within each category.
Strictly necessary cookies – These cookies are required for our website to function properly. They are usually set in response to actions you take that correspond to a service request, such as setting your privacy preferences, logging in, or filling out forms. You can configure your browser to block these cookies or to notify you about them. However, this may affect the functionality of the website in whole or in part.
Functional cookies – These cookies enhance our website by providing additional features, improving user experience, and enabling personalization. They may be set by us or by third‑party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these services may not function properly.
Performance cookies – These cookies support analytical services that help us improve the performance and user experience of our website.
Advertising cookies – These cookies may be used to gather information for the creation of personalized content and advertising on our website and on other websites.
For more information about cookies and/or to change your cookie settings, you may review your cookie preferences at any time.
Google Analytics
We use Google Analytics 4 (GA4), a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics 4 enables us to perform data‑driven analyses of how our website is used.
Data processing and storage:
- Google Analytics 4 uses event‑based data collection and does not store IP addresses.
- The following categories of data are collected:
- Page views and user interactions (clicks, scrolling behavior)
- Technical information (browser type, screen resolution, device used)
- Approximate location (based on IP address, which is deleted before storage)
- Engagement metrics (time spent on site, page sequences)
- Conversion events (e.g. contact requests, downloads)
Data protection measures:
- IP anonymization: IP addresses are truncated before any storage takes place.
- Data processing within the EU: Primary data processing takes place in European data centers.
- Data processing agreement: A data processing agreement pursuant to Art. 28 GDPR has been concluded with Google.
- Standard Contractual Clauses: EU Standard Contractual Clauses have been implemented for potential data transfers to third countries.
- Technical safeguards: Encryption during transmission and storage, access controls.
Storage duration:
- Data is stored for a standard period of 14 months.
- Aggregated reports may be retained for longer periods.
- You can adjust the data retention period in your Google Analytics settings.
Legal basis: Data processing is carried out on the basis of your consent in accordance with Art. 6(1)(a) GDPR. You may withdraw this consent at any time with effect for the future.
Right to object: You can prevent data collection by Google Analytics by:
- Not accepting the Analytics cookie in our cookie banner
- Installing the browser add‑on to deactivate Google Analytics
- Activating the “Do Not Track” function in your browser
Third‑Party Cookies
Third‑party cookies are cookies that are set on your device by external websites whose services are used on this website. Within our online offering, we integrate content or services from third‑party providers. When third‑party content is integrated, the users’ IP addresses are transmitted to the third‑party providers. In addition, the providers of third‑party content set their own cookies (third‑party cookies).When accessing our website, users are informed about the use of third‑party cookies and their consent is obtained for the processing of personal data used in this context. In this connection, reference is also made to this privacy policy.
The purpose of the processing is to ensure a user‑friendly design of the website and of our products and services.
The legal basis for data processing is your consent pursuant to Art. 6(1), sentence 1(a) GDPR, which we obtain from you via opt‑in before using the website. We currently use services from the following third‑party providers:
- None
Links to Other Websites
Our service may provide links to external websites that are not operated by us. By clicking on these third-party links, you will be redirected to their respective sites. We strongly recommend that you review the privacy policy of each website you visit.
Please note that we have no control over the content, privacy policies, or practices of third-party websites or services and assume no responsibility for them. It is important to remain vigilant and informed when accessing external websites via our service.
Contact Us
If you have any questions regarding this privacy and cookie policy, please do not hesitate to contact us on our “Let’s talk” page.
Changes to Our Privacy and Cookie Policy
We may update our privacy and cookie policy from time to time. All changes will be posted on our website and will take effect upon publication. We recommend that you regularly visit this page to stay informed about any updates. If changes are made to this policy, we will update the date provided in this notice.
Version from April 2026